My Curriculum Vitae:

                                                      Claire Louise Peak

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                                          Bentleys Farm, Heath Lane, Codicote Bottom,

 

                                                  Nr Hitchin, Hertfordshire, SG4 8SF

 

                                         Telephone: 01438 820070 Mobile: 07935 991731

 

                                                 Email: claireloupeak81@gmail.com

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   Key Skills and Abilities:

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•  Experienced in sales merchandising and promotions

•  Maximised sales and met targets by providing excellent levels of customer service

•  Friendly, polite and helpful demeanour even when faced with difficult situations, experience in resolution        skills and confident to follow procedures correctly

•  Confident and clear communicator

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   Qualifications and Training:

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   University of Hertfordshire – 2007 to 2008

•      International Business (1 module)

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  University of Brighton – 2000 to 2001

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•  BA Information & Media Studies (1 module)

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  The Princess Helena College – 1992 to 1998

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  A-Levels (3)

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•  English Literature (C) French (D) Art & Design (B)

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  GCSEs (8)

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•  English Literature (B) English Language (B) Mathematics (C) French (A)

•  German (B) History (B) Art & Design (A*) Physics (D)

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  Work History:

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Peak Energy Associates Limited – Administrator.                         Jan 2015 – April 2016

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  Duties included:

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•  General Office Administration including word processing, dealing with telephone and e-mail

        enquiries.

•  Creating and maintaining filing systems

•  Scheduling meetings and creating agendas

• Photocopying and printing various documents

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Sports Direct – Sales Assistant (Seasonal Part time)                   Nov 2014 to Jan 2015

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  Duties included:  

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•  Working as part of a team within a busy town shopping centre

•  Cash handling, till operation & credit note issuing

•  Sales merchandising and promotion

•  Assisting customers trying on footwear, and advising on correct sizing

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Mencap – Volunteer Retail Assistant                                                 Jan 2014 to Dec 2014

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  Duties included:

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•  Working as part of a team, engaging with staff at all levels to achieve team goals, and also

         working alone completing tasks using own initiative

•  Assisting members of the public with sales and advice

•  Stock taking, merchandising, till work & cash handling

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Peak Energy Associates Limited –Admin. Manager                     Jan 2013 to Jan 2014

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  Duties included:

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•  Administration duties including typing, taking calls, reception work, emails to clients

•  Filing, keeping accurate records and researching work

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Dunelm Mill – Sales Assistant (Part time)                                       Jun 2011 to Apr 2012

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  Duties included:

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•  Working alone using own initiative and as part of a team

•  Cash handling, till operation & refunds

•  Sales merchandising and promotion

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Caring Hands Ltd – Care Worker                                                        2010 to 2012

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  Duties included:

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•  Taking care of the needs of residents in a caring and friendly manner

•  Assisting residents with any needs, maintaining dietary needs & making clear care notes

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M & Co – Retail Sales Assistant                                                         Mar 2005 to Dec 2007

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  Duties included:

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•  Maximising sales whilst providing excellent customer focused care

•  Cash handling, till operation & refunds

•  Ensured promotional stock was merchandised correctly & effectively

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Matalan – Sales Assistant                                                                    Jun 2004 to Mar 2005

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  Duties included:

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•  Promotion of products & support to the team

•  Prioritise work demands with sales targets using customer focused skills & advising on stock

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  References: Available on request.

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